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faq

Credit card security. 
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Back to faq

About us.
Mymusicstop.com was created by the mastermind team of Ron Murphy from Sound enterprises and Anthony Brown the owner and visionary of such websites as dancedance.com, wb20detroit.com, wb20.com. This team is dedicated to moving Electronic music into the future and increasing its visibility throughout the world. Back to faq


Customer service. 
We value our customers and are happy to help. Should you have any questions about the website or problems with your order,  that are not answered below, you may contact us here or on yahoo at dancedance_us Monday thru Friday, from 10am until 5pm est. 
and we should reply within 1 or 2 hours. Back to faq

When will my order ship? 
With mp3 files: You will be supplied links to your order on the online invoice once your payment is received. You also will receive a confirmation email and a link to your mp3’s will be supplied in that email. Please note that the links to your mp3’s will expire in one hour. For Records: All orders should ship within 3 to 4 business days, providing there are no delays with your credit card, billing address or Typo errors on your order form. Business days are Monday to Friday, except public holidays. Orders submitted after 3pm EST will be considered placed on the following business day.
Back to faq

When I place an order, do I receive confirmation? 
You will receive an email once your order has been processed. orders processed on Saturdays or Sundays will not be shipped until Monday, or the next business day. Back to faq

How to delete an Item. 
You may delete an item at the completion of your order. When you are prompted to select how many copies of each release you want, simply place a zero in the appropriate field and your selection will be deleted. Back to faq

Shipping information. 
The smallest amount you should expect to pay is around $8.00 for one record. If you buy 10 records your shipping should only be a one or two dollars more. Please note that on every order excluding download only orders.  We add $4.95  for packing materials and handling. First you will need to know how much you package will weigh. On average each 12 Inch weighs just under eight ounces. You can calculate your shipping by visiting the following web pages. UPS takes anywhere from 1-7 business days to reach you.  Below are helpful links to help you with your order. Back to faq

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UPS rates
UPS Quick Cost Calculator
[our zip code is 48197]
(Add three dollars for packing materials and handling.)

UPS tracking
UPS orders can be tracked on-line by entering your tracking number at this link: http://www.ups.com/tracking/tracking.html

USPS rates
If you have opted to have your package shipped via USPS, instead of UPS, you can calculate your domestic shipping by clicking on the following link: http://postcalc.usps.gov
[our zip code is 48197]
(Add three dollars for packing materials and handling.)

USPS tracking
US Postal Service on-line tracking is only available with Global Express Mail.
You can track your package by entering your tracking number at this link:
http://www.usps.com/shipping/trackandconfirm.htm

* Important - US Priority Mail and Airmail Parcel Post cannot be tracked online.The tracking number supplied merely confirms delivery. Back to faq


International shipping information. 
If you are an international customer we will ship your package via "Airmail Parcel 
Post" or "Global Express Mail". Please note that on every order we add $4.95 for packing materials and handling. Back to faq

Minimum order. 
We encourage a minimum order of $20.00, for Records and $10.00 for mp3 files. Back to faq

Returns policy.
Because of the fragile and time sensitive nature of vinyl recordings they are not returnable except for the following 
reasons. Back to faq

Acceptable returns:
1. Damaged Goods. We check your records at the time of shipping to make sure that they are not damaged. If for some reason they are, or your package is damaged in shipping we will issue a return authorization. Back to faq

2. Manufacturing defects. From time to time when records are pressed they may contain a defect that might cause the record to skip or simply the wrong label contain the incorrect vinyl in the correct record sleeve in which case we will issue a return authorization. 

3. we will not refund orders for mp3 downloads

We will not accept returns for the following reasons:
"I listened to it when I got it and decided I didn't like it" - We offer a 1 1/2 to 2 minute sample for each record on our web site, this should be enough for you to base you decision on. "I forgot that I ordered it and picked it up at my local store" - Sorry you forgot but maybe you local store will take the return, we won't. Back to faq

Making a purchase.
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. Back to faq

Mp3 & Vinyl copyright info
All Music purchased at Mymusicstop.com is property of the record label, the artist or publishing company that hold its copyright . Unauthorized duplication or usage is prohibited and may not be copied or used for reproduction in any manner without the explicit written authorization of its owner or copyright holder. Back to faq

Mp3 encoding
Mymusicstop.com Encodes all purchased mp3 files at 192kbps at 44.1khz for top quality response. Back to faq

Privacy policy
mymusicstop.com does not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.

Is there a shipping charge for download only orders?
No. But if you order a mixed order of downloads an vinyl you will be charged  the shipping & handling fee for the vinyl records. Back to faq